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Persons with disability perception of facilities management service quality: Hospital buildings in Malaysia

Purpose: This study aims to discover the perception of persons with disabilities (PWDs) towards facilities management (FM) service quality at hospital buildings in Malaysia. Design/methodology/approach: A questionnaire survey was conducted with 99 respondents in selected hospitals in Selangor, Malay...

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Bibliographic Details
Main Authors: Awang, Nuratiqah Aisyah, Chua, Shirley Jin Lin, Ali, Azlan Shah, Au-Yong, Cheong Peng, Naicker, Amaramalar Selvi, Yuliawiratman, Brenda Saria
Format: Article
Published: Emerald Group Holdings Ltd. 2021
Subjects:
RA Public aspects of medicine
Online Access:http://eprints.um.edu.my/35829/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85116348029&doi=10.1108%2fIJHCQA-08-2020-0165&partnerID=40&md5=9726e08a8d664cecb353954457ee2fd7
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http://eprints.um.edu.my/35829/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85116348029&doi=10.1108%2fIJHCQA-08-2020-0165&partnerID=40&md5=9726e08a8d664cecb353954457ee2fd7

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