Antecedents of Patient Loyalty to Private Hospital in Makassar City, Indonesia: A Service Quality Approach
The research aims to find out: (1) the influence of hospital service quality on the hospital image, patients value, satisfaction, and loyalty; (2) the influence of private hospital image in Makassar on patient loyalty, value, and satisfaction; (3) the influence of patient's value on patient&...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2015
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| Online Access: | http://ur.aeu.edu.my/98/1/Antecedents%20of%20patient%20loyalty%20to%20private%20hospital%20in%20Makassar%20city%2C%20Indonesia%20%3B%20A%20service%20quality%20approach.pdf http://ur.aeu.edu.my/98/6/Antecedents%20of%20patient%20loyalty%20to%20private%20hospital%20in%20Makassar%20city%2C%20Indonesia%20%3B%20A%20service%20quality%20approach.pdf http://ur.aeu.edu.my/98/ https://online.fliphtml5.com/sppgg/euyo/?1596601997597 |
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http://ur.aeu.edu.my/98/1/Antecedents%20of%20patient%20loyalty%20to%20private%20hospital%20in%20Makassar%20city%2C%20Indonesia%20%3B%20A%20service%20quality%20approach.pdfhttp://ur.aeu.edu.my/98/6/Antecedents%20of%20patient%20loyalty%20to%20private%20hospital%20in%20Makassar%20city%2C%20Indonesia%20%3B%20A%20service%20quality%20approach.pdf
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