HRM practices, organizational citizenship behaviours, and perceived service quality in golf courses

Three hundred and twenty five employees of 68 golf courses in Malaysia participated in this study investigating the proposed model wherein selected HRM practices (Support at Work, Training, Reward System, Supervisory Assistance, and Performance Appraisal) were seen as influencing organizational citi...

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Bibliographic Details
Main Authors: Husin, S., Chelladurai, P., Musa, G.
Format: Article
Language:English
Published: Human Kinetics 2012
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Online Access:http://eprints.um.edu.my/10431/1/00007082_69620.pdf
http://eprints.um.edu.my/10431/
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