How satisfied are inbound medical tourists in Malaysia? a study on private hospitals in Kuala Lumpur
The study explores inbound medical tourists’ satisfaction from 137 respondents sampled using the combination of purposeful and convenience samplings in five private hospitals in Kuala Lumpur. In descending order of scores, medical tourists are most satisfied with doctors, nurses, hospital services,...
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Main Authors: | Musa, Ghazali, Doshi, R.R., Wong, K.M., Thirumoorthy, T. |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis
2012
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Subjects: | |
Online Access: | http://eprints.um.edu.my/10413/1/10548408.2012.pdf http://eprints.um.edu.my/10413/ |
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