A student satisfaction framework for evaluating quality and priority service in management of open and distance education in Indonesia / Rini Dwiyani Hadiwidjaja ... [et al.]
Service quality plays an important role in customer perception as it contains information about satisfaction. With the Covid-19 epidemic, satisfaction has become relevant for students participating in Open and Distance Education (ODE) practice. This study aimed to evaluate the quality and the priori...
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Main Authors: | Hadiwidjaja, Rini Dwiyani, Suroso, Arif Imam, Siregar, Hermanto, Sailah, Illah |
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Format: | Article |
Language: | English |
Published: |
Accounting Research Institute (ARI) and UiTM Press, Universiti Teknologi MARA
2024
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/95495/1/95495.pdf https://ir.uitm.edu.my/id/eprint/95495/ |
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