The factors that influence customer satisfaction towards service quality in Tabung Haji's headquarters / Wan Lily Maznah Mahfudz Jeffry

The purpose of this research to study the factors that influence customer satisfaction towards service quality in Tabung Haji's Headquarters. Basically, this study was based on the responses from customers of TH Headquarters. This research used the (SERVQUAL) dimension. There are five (5) dimen...

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Bibliographic Details
Main Author: Mahfudz Jeffry, Wan Lily Maznah
Format: Student Project
Language:English
Published: 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/92779/1/92779.pdf
https://ir.uitm.edu.my/id/eprint/92779/
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