The factors that influence customer satisfaction towards service quality in Tabung Haji's headquarters / Wan Lily Maznah Mahfudz Jeffry
The purpose of this research to study the factors that influence customer satisfaction towards service quality in Tabung Haji's Headquarters. Basically, this study was based on the responses from customers of TH Headquarters. This research used the (SERVQUAL) dimension. There are five (5) dimen...
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| Format: | Student Project |
| Language: | English |
| Published: |
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/92779/1/92779.pdf https://ir.uitm.edu.my/id/eprint/92779/ |
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