A study on the level of customer satisfaction towards services provided by Perkasa Hotel Keningau / Bibiana Flora Stephen
The aim of this study is to analyse the relationships between four variables: customer perception towards hotel employees' performance: the perceived quality of hotel services; the customer satisfaction level towards services delivered by Perkasa Hotel Keningau and the criteria of services soug...
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| Format: | Student Project |
| Language: | English |
| Published: |
2009
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| Online Access: | https://ir.uitm.edu.my/id/eprint/85144/1/85144.pdf https://ir.uitm.edu.my/id/eprint/85144/ |
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