Measuring internal customer satisfaction towards finance unit service quality at Sarawak prison headquarters/ Mohammad Arni Ahmad Chek

• Main Author: Ahmad Chek, Mohammad Arni
• Format: Student Project
• Language: English
• Published: 2009
• Subjects: H Social Sciences (General); Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/84401/1/84401.pdf; https://ir.uitm.edu.my/id/eprint/84401/

This report presents the result of study on customer satisfaction towards Finance Unit service quality at Sarawak Prison Headquarters (SPHQ). The primary proposes of this study was to evaluate the internal customer’s satisfaction towards the quality service provided by Finance Unit at SPHQ. The seco...