Comparative study on total quality management practices and customer satisfaction between public and private hospital in Kuching / Mohd Shafiq Ruzaini Mad Noh and Mohamad Zuladli Mohamad Ali

This research report is about the research conducted to compare the total quality management practices among the employees and customer satisfaction between public and private hospital in Kuching. Total Quality Management practices is a very important subjects nowadays. This is because, it is crucia...

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Bibliographic Details
Main Authors: Mad Noh, Mohd Shafiq Ruzaini, Mohamad Ali, Mohamad Zuladli
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/84360/1/84360.pdf
https://ir.uitm.edu.my/id/eprint/84360/
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