A study on customers’ satisfaction toward quality of services at Somerset Gateway, Kuching / Queenie Dios

• Main Author: Dios, Queenie
• Format: Student Project
• Language: English
• Published: 2005
• Subjects: H Social Sciences (General); Consumer satisfaction; Research
• Online Access: https://ir.uitm.edu.my/id/eprint/77974/1/77974.pdf; https://ir.uitm.edu.my/id/eprint/77974/

Somerset Gateway Kuching the place ofthe study is a member ofAscott Group of Singapore. The group is represented by The Ascott Brand of luxurious living, Somerset brand of stylist and contemporary living and the mid-tier brands of oak ford and Citadines, providing guests with comfortable city living experiences. For any lifestyle, for every budget, the Ascott Group warmly welcomes their customers in 38 cities. Somerset Gateway Kuching is property owned by Liang Court Wanisara and managed by The Ascott International Management. The building of Gateway is divided into modem office space and luxurious serviced residences. Somerset Gateway Kuching is centrally located to a myriad of major shops, international restaurants and entertainment centers.