Service quality and customer satisfaction towards treasury Kuching/ Mazlan Mohamat
Both public and private organizations exist to serve their customers. The service quality particularly in the public sector has become ever more important in improving customer satisfaction. Organizations, especially in the public sector agree that customer service is one of the most vital factors t...
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Format: | Student Project |
Language: | English |
Published: |
2011
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Online Access: | https://ir.uitm.edu.my/id/eprint/86678/1/86678.pdf https://ir.uitm.edu.my/id/eprint/86678/ |
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