A study on an assessment of after sales-service delivered by Telekom Malaysia Berhad / Dennie Dimpat

This study focus on an assessing after-sales service delivered by Telekom Malaysia Berhad towards their former customer who had already terminated their subscription on fixed-line home telephone services. This study is necessary for Telekom Malaysia Berhad to measure the level of customer's sat...

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Bibliographic Details
Main Author: Dimpat, Dennie
Format: Student Project
Language:English
Published: 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/75941/1/75941.pdf
https://ir.uitm.edu.my/id/eprint/75941/
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