A study on an assessment of after sales-service delivered by Telekom Malaysia Berhad / Dennie Dimpat
This study focus on an assessing after-sales service delivered by Telekom Malaysia Berhad towards their former customer who had already terminated their subscription on fixed-line home telephone services. This study is necessary for Telekom Malaysia Berhad to measure the level of customer's sat...
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Format: | Student Project |
Language: | English |
Published: |
2012
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Online Access: | https://ir.uitm.edu.my/id/eprint/75941/1/75941.pdf https://ir.uitm.edu.my/id/eprint/75941/ |
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