Service quality and student satisfaction at UiTM Samarahan’s cafeteria / Alvey John & Patricia Maong

• Main Authors: John, Alvey, Maong, Patricia
• Format: Student Project
• Language: English
• Published: 2018
• Subjects: H Social Sciences (General); Consumer satisfaction; Customer services. Customer relations; Research
• Online Access: https://ir.uitm.edu.my/id/eprint/75220/1/75220.pdf; https://ir.uitm.edu.my/id/eprint/75220/

In any university, they are providing cafeteria services. It is the places where students will having their meals. Which mean the cafeteria should offer the best food quality and service quality to the students. An organization must look in the needs and wants for their customer to be successful. Cu...