The evaluation on service quality courses offered by Institute of Management Melaka (IMM) / Roslinawati Ibrahim
The purpose of study is to identify how consumers or participants evaluate the service quality provided by Institute of Management Melaka (IMM) and whether they are satisfied or dissatisfied with the services provided by company. Quality in services is not engineered at the manufacturing plant, the...
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| Format: | Student Project |
| Language: | English |
| Published: |
2005
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| Online Access: | https://ir.uitm.edu.my/id/eprint/73688/2/73688.pdf https://ir.uitm.edu.my/id/eprint/73688/ |
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