The evaluation on service quality courses offered by Institute of Management Melaka (IMM) / Roslinawati Ibrahim

The purpose of study is to identify how consumers or participants evaluate the service quality provided by Institute of Management Melaka (IMM) and whether they are satisfied or dissatisfied with the services provided by company. Quality in services is not engineered at the manufacturing plant, the...

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Bibliographic Details
Main Author: Ibrahim, Roslinawati
Format: Student Project
Language:English
Published: 2005
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/73688/2/73688.pdf
https://ir.uitm.edu.my/id/eprint/73688/
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