The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the us...
محفوظ في:
المؤلف الرئيسي: | |
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التنسيق: | Student Project |
اللغة: | English |
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2007
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الوصول للمادة أونلاين: | https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf https://ir.uitm.edu.my/id/eprint/73106/ |
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my.uitm.ir.731062023-01-31T01:42:14Z https://ir.uitm.edu.my/id/eprint/73106/ The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin Dahlin, Rosmina Dollin H Social Sciences (General) HG Finance Banking Electronic funds transfers This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the user’s residing at Tawau, Sabah. Result showed that reliability, functionality and usability is an important element that user’s consider when using internet banking website and it is appear to have a positive relationship with the user’s loyalty. 2007-05 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin. (2007) [Student Project] (Unpublished) |
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Universiti Teknologi Mara |
building |
Tun Abdul Razak Library |
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Asia |
country |
Malaysia |
content_provider |
Universiti Teknologi Mara |
content_source |
UiTM Institutional Repository |
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http://ir.uitm.edu.my/ |
language |
English |
topic |
H Social Sciences (General) HG Finance Banking Electronic funds transfers |
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H Social Sciences (General) HG Finance Banking Electronic funds transfers Dahlin, Rosmina Dollin The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
description |
This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the user’s residing at Tawau, Sabah. Result showed that reliability, functionality and usability is an important element that user’s consider when using internet banking website and it is appear to have a positive relationship with the user’s loyalty. |
format |
Student Project |
author |
Dahlin, Rosmina Dollin |
author_facet |
Dahlin, Rosmina Dollin |
author_sort |
Dahlin, Rosmina Dollin |
title |
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
title_short |
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
title_full |
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
title_fullStr |
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
title_full_unstemmed |
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin |
title_sort |
quality of internet banking : evidence from the perception of the users residing at tawau, sabah / rosmina dollin dahlin |
publishDate |
2007 |
url |
https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf https://ir.uitm.edu.my/id/eprint/73106/ |
_version_ |
1756687594160128000 |
score |
13.153044 |