The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin

This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the us...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Dahlin, Rosmina Dollin
التنسيق: Student Project
اللغة:English
منشور في: 2007
الموضوعات:
الوصول للمادة أونلاين:https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf
https://ir.uitm.edu.my/id/eprint/73106/
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id my.uitm.ir.73106
record_format eprints
spelling my.uitm.ir.731062023-01-31T01:42:14Z https://ir.uitm.edu.my/id/eprint/73106/ The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin Dahlin, Rosmina Dollin H Social Sciences (General) HG Finance Banking Electronic funds transfers This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the user’s residing at Tawau, Sabah. Result showed that reliability, functionality and usability is an important element that user’s consider when using internet banking website and it is appear to have a positive relationship with the user’s loyalty. 2007-05 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin. (2007) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
HG Finance
Banking
Electronic funds transfers
spellingShingle H Social Sciences (General)
HG Finance
Banking
Electronic funds transfers
Dahlin, Rosmina Dollin
The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
description This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the user’s residing at Tawau, Sabah. Result showed that reliability, functionality and usability is an important element that user’s consider when using internet banking website and it is appear to have a positive relationship with the user’s loyalty.
format Student Project
author Dahlin, Rosmina Dollin
author_facet Dahlin, Rosmina Dollin
author_sort Dahlin, Rosmina Dollin
title The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
title_short The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
title_full The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
title_fullStr The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
title_full_unstemmed The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin
title_sort quality of internet banking : evidence from the perception of the users residing at tawau, sabah / rosmina dollin dahlin
publishDate 2007
url https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf
https://ir.uitm.edu.my/id/eprint/73106/
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score 13.153044