The quality of internet banking : evidence from the perception of the users residing at Tawau, Sabah / Rosmina Dollin Dahlin

• Main Author: Dahlin, Rosmina Dollin
• Format: Student Project
• Language: English
• Published: 2007
• Subjects: H Social Sciences (General); HG Finance; Banking; Electronic funds transfers
• Online Access: https://ir.uitm.edu.my/id/eprint/73106/1/73106.pdf; https://ir.uitm.edu.my/id/eprint/73106/

This paper studies the quality of internet banking website. The element of reliability, functionality and usability is measure the internet banking website quality. It is speculated it has an effect to user’s loyalty. To test this notion the study are using the evidence from the perception of the us...