A study on level of outpatient satisfaction towards the services rendered by Rafflesia Medical Centre / Nor Asraffariana Abdullah

• Main Author: Abdullah, Nor Asraffariana
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations; Medical centers. Hospitals. Dispensaries. Clinics
• Online Access: https://ir.uitm.edu.my/id/eprint/71997/1/71997.pdf; https://ir.uitm.edu.my/id/eprint/71997/

Outpatient services are medical procedures or tests that can be done in medical center without an overnight stay. Rafflesia Medical Centre is one of the private hospital that offer primary and specialized tertiary healthcare service at Kota Kinabalu. Currently, RMC has more than 10 bedded wards with...