Satisfaction level among customers toward the service quality given by staff of Bank Rakyat W.P Labuan / Mohd Hafizan Wassim

• Main Author: Wassim, Mohd Hafizan
• Format: Student Project
• Language: English
• Published: 2012
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/71975/1/71975.pdf; https://ir.uitm.edu.my/id/eprint/71975/

As we know, service quality is the most important thing is given bank to their customer. Demand for services come form the business firms and the consumers in the society at large. With strong competition among domestic and foreign banks, therefore it is important for the commercial banks in Malaysi...