The relationship between employees’job stress and job performanceamong employees at Pejabat Residen Bahagian Samarahan/ Aida Nabilah Abdul Rafil

• Main Author: Abdul Rafil, Aida Nabilah
• Format: Student Project
• Language: English
• Published: 2019
• Subjects: Indexes (General); Organizational effectiveness. Performance measurement; Job stress. Stress management
• Online Access: https://ir.uitm.edu.my/id/eprint/59895/1/59895.pdf; https://ir.uitm.edu.my/id/eprint/59895/

The purpose of this study is to investigate the relationship between factors of job stress and the job performance among staff at Pejabat Residen, Bahagian Samarahan. This research is applying the Job Demands-Control (JDC) Model by Karasek which focused on two categories: job demand and job control. Job demand comprises of two constructs which are workload and time pressure. Whilst job control consists of skill discretion and decision authority. A total of 100 questionnaires were conveniently distributed and only 90 were returned and considered usable answering the questionnaires on workload, time pressure, skills discretion and decision authority. The result shows that job demand, job control, work load and time pressure do have significant relationship towards job performance. It proves that when the candidates are given a sufficient amount of work and ample time to perform their tasks, empowerment in making decision and acquiring necessary skills related to the tasks they are performed, their job performance increases. The significance of the study would be beneficial to three areas which are theory, management and employees. This research would contribute to the body of knowledge surrounding the job stress field that would affect the employees’ job performance. In addition, the result of this study would also benefit the management of the organization, in which, it would assist them in helping their employees to reduce the issue on stress that they may encounter at workplace. Lastly, employees from the organization would also benefit from the outcome of this research as they are aware what factors connected to job stress that might affect their job performance.