A study on the customer satisfaction toward Integrated Services Digital Network (ISDN)-Basic Rate Interface (BRI) services by Telekom Malaysia Berhad within Pahang / Shahredza Abdul Rashid

• Main Author: Abdul Rashid, Shahredza
• Format: Student Project
• Language: English
• Published: 1998
• Subjects: Branding (Marketing); Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/59383/1/59383.pdf; https://ir.uitm.edu.my/id/eprint/59383/

The government effort to increase the efficiency of government agencies has created higher demand for telecommunications services in Malaysia. Telekom Malaysia Berhad adopts a proactive attitude toward advancement in telecommunications technology and capitalizes on innovative breakthrough to provide...