Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.]

The service industry has played an increasingly significant role in many economies and is no different to the Malaysian economy, contributing positively to the Gross Domestic Product (GDP), with a steady and consistence annual increase compared to the manufacturing sector. The growth of the Malaysia...

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Bibliographic Details
Main Authors: Amir Abdullah, Ardiana Mazwa Raudah, Abdullah, Firdaus, Voon, Boo Ho, Matthew, Vloreen Nity, Abg Mohar, Abg Hamizam
Format: Research Reports
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/57818/1/57818.pdf
https://ir.uitm.edu.my/id/eprint/57818/
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