An integrative service operations management approach towards operations capabilities improvement: an evidence from service industries in Malaysia / Abg Hamizam Abg Mohar

Service sector has transformed itself as one of the key driver and contributors in today's economic systems. In addition to the increasing globalisation and technological development, its complementing nature that easily transcends beyond industry has further accelerated its transformation and...

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Bibliographic Details
Main Author: Abg Mohar, Abg Hamizam
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/28319/1/28319.pdf
http://ir.uitm.edu.my/id/eprint/28319/
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