Factors that contribute the satisfactions among consumer towards the water supply in Merbok, Kedah / Nor Azira Sukarnor and Nurul Nabila Zainol

• Main Authors: Sukarnor, Nor Azira, Zainol, Nurul Nabila
• Format: Student Project
• Language: English
• Published: 2018
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/55894/1/55894.pdf; https://ir.uitm.edu.my/id/eprint/55894/

The objective of this research is to study the relationship between customer satisfaction and the factor that contribute which are availability of water, service provider and quality of water. A total respondent 375 people that lives in Merbok were selected to fill the set of questionnaire that cons...