Citizen assessment on expectation and performance among frontliners before and during the first wave of Covid-19 catastrophe / Siti Hajjar Mohd Amin ... [et al.]
Numerous studies have characterised citizen happiness in various ways. Citizens' satisfaction has long been disputed in numerous situations, which might impact government and public service providers (Elrehail et al., 2019; Jilke, 2018; Li et al., 2013; Suchánek & Králová, 2018; Wang, 2010;...
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Main Authors: | Mohd Amin, Siti Hajjar, Abdullah, Aida, Mohamed Ali, Abdul Jalil, Mohd Shafie, Siti Aishah, Mohd Wahid, Siti Daleela |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/54268/1/54268.pdf https://ir.uitm.edu.my/id/eprint/54268/ |
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