The reasons of employees reluctance to work at the frontline service : a study at Jabatan Pendaftaran Negara of Kota Kinabalu Branch / Sri Suhana Abdul Rani

• Main Author: Abdul Rani, Sri Suhana
• Format: Student Project
• Language: English
• Published: 2009
• Subjects: Incentives. Incentive awards; Job satisfaction; Employee motivation; Training of employees. Employer-supported education
• Online Access: https://ir.uitm.edu.my/id/eprint/52469/1/52469.pdf; https://ir.uitm.edu.my/id/eprint/52469/

This study aims to study the reasons for employees' reluctance to work in the frontline service, to identify whether there is a significant difference in reluctance between gender and year of services; and to provide suggestions and recommendations to the management ways to improve the employee...