The relationship between service quality and spectators satisfaction among Malaysian Football Fan / Shahrul Nizam Shamsul Bahri

Spectator satisfaction was influenced by the dimension of quality and affected to the satisfaction of spectator. This study was aimed to determine the relationship between service quality and spectator satisfaction. The survey using questionnaire was approach to 451 of spectators at the Tan Sri Dato...

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Bibliographic Details
Main Author: Shamsul Bahri, Shahrul Nizam
Format: Student Project
Language:English
Published: 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/49309/1/49309.pdf
https://ir.uitm.edu.my/id/eprint/49309/
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