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"There is a great deal of information being published today and discussed on the topic of total quality management, continuous quality improvement, customer service, and customer satisfaction. Proponents of these topics or approaches to conducting business tend to emphasize the importance of co...

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Bibliographic Details
Main Author: Fauzan, Nur Salwa
Format: Monograph
Language:English
Published: UiTM Cawangan Johor 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/49198/1/49198.pdf
https://ir.uitm.edu.my/id/eprint/49198/
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