Preliminary study on e-hailing drivers needs in English language learning for the purpose of successful communication in tourism industry / Shahazwan Mat Yusoff, Anwar Farhan Mohamad Marzaini and Siti Maftuhah Damio

• Main Authors: Mat Yusoff, Shahazwan, Mohamad Marzaini, Anwar Farhan, Damio, Siti Maftuhah
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA, Negeri Sembilan 2021
• Subjects: Statistical data; Communication; English language
• Online Access: http://ir.uitm.edu.my/id/eprint/47559/1/47559.pdf; http://ir.uitm.edu.my/id/eprint/47559/

E-hailing apps Grab and Uber have become household names, particularly among urbanites over these five years. Overall the consumer response to e-hailing services in Malaysia has been positive, with The Land Public Transport Commission (SPAD) reporting that 80% of consumers prefer e-hailing over taxi...