Performance evaluation of mobile network operators in UiTM Perlis using data envelopment analysis / Nur Shafiqah Hamidon

• Main Author: Hamidon, Nur Shafiqah
• Format: Student Project
• Language: English
• Published: 2021
• Subjects: Analysis; Quality of service (Computer networks). Computer network management
• Online Access: http://ir.uitm.edu.my/id/eprint/44550/1/44550.pdf; http://ir.uitm.edu.my/id/eprint/44550/

Mobile network operators are a provider of services in terms of wireless communications to mobile users. In Malaysia, there are four main mobile network operators (MNO) subscribed by Malaysians, which are Maxis, Celcom, Digi, and U Mobile. However, the number of complaints from the customers continu...