Exploratory analysis of mobile network traffic data: a case of a major mobile network operator in Nigeria / Ayisat Wuraola Yusuf-Asaju, Zulkhairi Md Dahalin and Azman Ta’a

• Main Authors: Yusuf-Asaju, Ayisat Wuraola, Md Dahalin, Zulkhairi, Ta’a, Azman
• Format: Article
• Language: English
• Published: 2017
• Subjects: Quality of service (Computer networks). Computer network management
• Online Access: https://ir.uitm.edu.my/id/eprint/83712/1/83712.pdf; https://ir.uitm.edu.my/id/eprint/83712/; https://e-ajuitmct.uitm.edu.my/v3/

The most effective and common method of assessing mobile network operator’s (MNO) performance is through customer perception, usually gathered using mail, telephone, or internet-based surveys. However, previous studies have observed that the percentage of responses received from customers are extrem...