Public survey on new In-flight food delivery and waste collection system / Farah Diana Ishak... [et al.]

• Main Authors: Ishak, Farah Diana, I. Romli, Fairuz, Abdul Rahman, Kawthar
• Format: Article
• Language: English
• Published: Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM) 2019
• Subjects: Information technology. Information systems; TJ Mechanical engineering and machinery
• Online Access: http://ir.uitm.edu.my/id/eprint/40117/1/40117.pdf; http://ir.uitm.edu.my/id/eprint/40117/

The market competition in commercial air transportation industry today is very intense and many airlines are forced to search for new ways to attract potential passengers to their offered flight services. A few studies have shown that service quality is one of the key factors that influence passenge...