Service quality survey for Sarawak Forestry Corporation / Nagarajah Lee Hun Leong... [et al.]
Service quality has attracted considerable attention within the service sectors, and it is considered as the most formidable competitive trend currently shaping business strategies. In today's highly competitive business environment, rendering consistent excellent service is a key for surviva...
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| Main Authors: | , , , , , |
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| Format: | Research Reports |
| Language: | English |
| Published: |
2005
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/37286/1/37286.pdf http://ir.uitm.edu.my/id/eprint/37286/ |
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