Service quality survey for Sarawak Forestry Corporation / Nagarajah Lee Hun Leong... [et al.]

Service quality has attracted considerable attention within the service sectors, and it is considered as the most formidable competitive trend currently shaping business strategies. In today's highly competitive business environment, rendering consistent excellent service is a key for surviva...

Full description

Saved in:
Bibliographic Details
Main Authors: Lee Hun Leong, Nagarajah, Boo Ho, Voon, Abdullah, Firdaus, Deen, Abdul Rahman, Seh Ling, Iris Syawe, Maghar Singh, Baljinder
Format: Research Reports
Language:English
Published: 2005
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/37286/1/37286.pdf
http://ir.uitm.edu.my/id/eprint/37286/
Tags: Add Tag
No Tags, Be the first to tag this record!