Factors affecting customer satisfaction towards Islamic banking in Klang / Nurulfatin Shahida Ekmal Hisham

• Main Author: Ekmal Hisham, Nurulfatin Shahida
• Format: Student Project
• Language: English
• Published: 2015
• Subjects: Consumer satisfaction; Banking; Finance, Islamic
• Online Access: http://ir.uitm.edu.my/id/eprint/30508/1/30508.pdf; http://ir.uitm.edu.my/id/eprint/30508/

The title of this research is “Factors Affecting Customer Satisfaction towards Islamic Banking in Klang”. The purpose of this research is to determine the relationship between variables. There are four independent variables involve in this research which are service quality factor, ambience factor,...