Total quality management and SME performance: the mediating of innovation in Malaysia / Nurazree Mahmud ... [et al.]

• Main Authors: Mahmud, Nurazree, Hilmi, Mohd Faiz, Mustapha, Yanti Aspha Ameira, Abu Karim, Rizuwan
• 格式: Article
• 语言: English
• 出版: Accounting Research Institute (ARI) and UiTM Press, Universiti Teknologi MARA 2019
• 主题: Total quality management. Benchmarking
• 在线阅读: http://ir.uitm.edu.my/id/eprint/29371/1/29371.pdf; http://ir.uitm.edu.my/id/eprint/29371/

The purpose of this study was to discover the crucial issues between TQM and the performance of Malaysian SMEs. This paper also reviewed the need of the other variable in the relationship between TQM and Malaysian SME’s performance; namely innovation. This paper then presents the empirical results c...