Total quality management and SME performance: the mediating of innovation in Malaysia / Nurazree Mahmud ... [et al.]

• 主要な著者: Mahmud, Nurazree, Hilmi, Mohd Faiz, Mustapha, Yanti Aspha Ameira, Abu Karim, Rizuwan
• フォーマット: 論文
• 言語: English
• 出版事項: Accounting Research Institute (ARI) and UiTM Press, Universiti Teknologi MARA 2019
• 主題: Total quality management. Benchmarking
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/29371/1/29371.pdf; http://ir.uitm.edu.my/id/eprint/29371/

The purpose of this study was to discover the crucial issues between TQM and the performance of Malaysian SMEs. This paper also reviewed the need of the other variable in the relationship between TQM and Malaysian SME’s performance; namely innovation. This paper then presents the empirical results c...