The influences of service quality dimension towards customer satisfaction at Takaful Company in Malacca / Norhayu Mohd Razali

• Main Author: Mohd Razali, Norhayu
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2015
• Subjects: Consumer satisfaction; Customer services. Customer relations; Insurance business. Insurance management
• Online Access: http://ir.uitm.edu.my/id/eprint/27763/1/PPb_NORHAYU%20MOHD%20RAZALI%20BM%20M%2015_5.pdf; http://ir.uitm.edu.my/id/eprint/27763/

The title of this research is “The Influences of Service Quality Dimension towards Customer Satisfaction at Takaful Company in Malacca”. The first purpose of this research is to examine the level of service quality that influences customer satisfaction at Takaful Company in Malacca. The study was gu...