Factors that makes up profitable customer loyalty toward the organizations / Nurul Huda Mohamad

• 主要作者: Mohamad, Nurul Huda
• 格式: Student Project
• 語言: English
• 出版: Faculty of Business and Management 2009
• 主題: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• 在線閱讀: http://ir.uitm.edu.my/id/eprint/27740/1/27740.pdf; http://ir.uitm.edu.my/id/eprint/27740/

The research has been conducted at Apex Communications Sdn Bhd at Jalan P.Ramlee, Kuala Lumpur. This research is about a study on factors that makes unprofitable customer loyalty toward the organization. This research is conducted in order to know the customer loyalty toward the organizations becaus...