Structural relationships of organizational identity and organizational citizenship behaviour among Malaysian hotel employees / Hashim Fadzil Ariffin, Raja Puteri Saadiah Raja Abdullah and Noradzhar Baba

• Main Authors: Ariffin, Hashim Fadzil, Raja Abdullah, Raja Puteri Saadiah, Baba, Noradzhar
• Format: Article
• Language: English
• Published: 2015
• Subjects: Hospitality industry. Hotels, clubs, restaurants, etc. Food service; Building operation and housekeeping
• Online Access: http://ir.uitm.edu.my/id/eprint/20634/1/AJ_HASHIM%20FADZIL%20ARIFFIN%20JTHCA%20B%2015.pdf; http://ir.uitm.edu.my/id/eprint/20634/; https://www.jthca.org/

The main objective of this study is to investigate the structural rela-tionships between organizational identity (OI) and organizational citizenship behaviour (OCB) among Malaysian hotel employees. The aim is to identify the perception of employees concerning the OI and OCB that they have perceived...