The effect of Human Resource Management (HRM) practices in service-oriented Organizational Citizenship Behaviour (OCB): Case of telecommunications and internet service providers in Malaysia

• المؤلفون الرئيسيون: Thanigaivel R, Krishnan *, Liew, Su Ann*, Koon, Vui Yee*
• التنسيق: مقال
• اللغة: English
• منشور في: Canadian Center of Science and Education 2017
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://eprints.sunway.edu.my/863/1/Koon%20Vui%20Yee%20Effect%20of%20Human%20Resource%20Management.pdf; http://eprints.sunway.edu.my/863/; http://doi.org/10.5539/ass.v13n1p67

In the human resource management-organizational performance research context, this paper is focusing on the effect of Human Resource Management (HRM) practices (pay practice, job security, training and development, supervisor support) on service-oriented Organizational Citizenship Behaviour (OCB) in...