HRM practices, impersonal trust and service oriented organizational citizenship behavior among female employees'
Over the last decade service-oriented organizational citizenship behavior (SOCB) has received profound attention due to its significant contribution towards the enhancement of the perfonnance of service organizations. Although, some researchers have proposed the outcomes of such behavior, research o...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/7901/1/s901055_01.pdf https://etd.uum.edu.my/7901/9/s901055_02.pdf https://etd.uum.edu.my/7901/ |
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