The effect of Human Resource Management (HRM) practices in service-oriented Organizational Citizenship Behaviour (OCB): Case of telecommunications and internet service providers in Malaysia

In the human resource management-organizational performance research context, this paper is focusing on the effect of Human Resource Management (HRM) practices (pay practice, job security, training and development, supervisor support) on service-oriented Organizational Citizenship Behaviour (OCB) in...

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Bibliographic Details
Main Authors: Thanigaivel R, Krishnan *, Liew, Su Ann*, Koon, Vui Yee*
Format: Article
Language:English
Published: Canadian Center of Science and Education 2017
Subjects:
Online Access:http://eprints.sunway.edu.my/863/1/Koon%20Vui%20Yee%20Effect%20of%20Human%20Resource%20Management.pdf
http://eprints.sunway.edu.my/863/
http://doi.org/10.5539/ass.v13n1p67
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