Mining “What they talk about” for a Private Healthcare Service Provider
In every industry, customer feedback contains opinions with different types of sentiment on services and products provided by companies that they purchased from. Feedback from customers help business operators to understand their customers better in order to improve different aspects of their produc...
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Main Authors: | Lee, Angela Siew Hoong *, Lim, Tong Ming *, Chia, Mark P. C, Ea, Sue Lynn *, Yap, Mun Yee * |
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Format: | Article |
Published: |
Society for Science and Education
2017
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Online Access: | http://eprints.sunway.edu.my/792/ http://doi.org/10.14738/abr.55.3057 |
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