Mining “What they talk about” for a Private Healthcare Service Provider

In every industry, customer feedback contains opinions with different types of sentiment on services and products provided by companies that they purchased from. Feedback from customers help business operators to understand their customers better in order to improve different aspects of their produc...

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Bibliographic Details
Main Authors: Lee, Angela Siew Hoong *, Lim, Tong Ming *, Chia, Mark P. C, Ea, Sue Lynn *, Yap, Mun Yee *
Format: Article
Published: Society for Science and Education 2017
Subjects:
Online Access:http://eprints.sunway.edu.my/792/
http://doi.org/10.14738/abr.55.3057
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