Assessing organizational citizenship behaviour through constructing emotional intelligence

• Main Authors: Anwar, Md. Aftab, Gani, Aahad M. Osman, Fontaine, Rodrigue Ancelot Harvey, Rahman, Muhammad Sabbir
• Format: Article
• Language: English; English; English
• Published: Emerald Group Publishing Ltd. 2017
• Subjects: HF5549 Personnel management
• Online Access: http://irep.iium.edu.my/57269/1/57269_Assessing%20organizational%20citizenship.pdf; http://irep.iium.edu.my/57269/2/57269_Assessing%20organizational%20citizenship_SCOPUS.pdf; http://irep.iium.edu.my/57269/3/57269_Assessing%20organizational%20citizenship_WOS.pdf; http://irep.iium.edu.my/57269/; http://www.emeraldinsight.com/doi/pdfplus/10.1108/APJBA-05-2016-0049

Purpose – The purpose of this paper is to identify the relationships of the dimensions of emotional intelligence (EI) with organizational citizenship behaviour (OCB). EI is the capacity to recognise and articulate emotions among the individuals and others in the workplace. Emotional capabilities can...