The influence of personality traits towards quality pledge
Abstract Any organization ventures in the hospitality industry are required to maintain a quality service to achieve competitive advantages. As employee’s commitment plays an important role in ensuring a high-quality service, their commitments are influenced by their personality traits, as they ar...
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| 格式: | Conference or Workshop Item |
| 語言: | English English English |
| 出版: |
2015
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| 主題: | |
| 在線閱讀: | http://irep.iium.edu.my/46772/1/Program_Book.docx http://irep.iium.edu.my/46772/2/paper_INCOMAR2015.pdf http://irep.iium.edu.my/46772/3/INCOMaR2015.pdf http://irep.iium.edu.my/46772/ |
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