Internationalization of higher education, university quality service, and international students’ loyalty in Malaysia

• Main Authors: Amzat, Ismail Hussein, Mohd Ali, Hairuddin, Ibrahim, Mohd Burhan, Othman, Azam, Salleh, Mohamad Johdi, Najimdeen, Abdul Hakeem Alade
• Format: Article
• Language: English; English
• Published: SAGE Publications Inc 2023
• Subjects: L Education (General); LB2300 Higher Education
• Online Access: http://irep.iium.edu.my/108545/1/108545_Internationalization%20of%20higher%20education.pdf; http://irep.iium.edu.my/108545/7/108545_Internationalization%20of%20higher%20education_SCOPUS.pdf; http://irep.iium.edu.my/108545/; https://journals.sagepub.com/doi/10.1177/21582440231210498

This quantitative study examines the effects of internationalization practices on university quality service and students’ loyalty as perceived by international students in Malaysian public universities. A total of 1,575 international students from 10 different public universities in Malaysia and fr...