Determining service quality indicators to recruit and retain international students in Malaysia higher education institutions: global issues and local challenges

• 主要な著者: Hussein Amzat, Ismail, Najimdeen, Abdul Hakeem Alade, Walters, Lynne M., Yusuf, Byabazaire, Padilla-Valdez, Nena
• フォーマット: 論文
• 言語: English; English
• 出版事項: MDPI 2023
• 主題: LB2300 Higher Education
• オンライン･アクセス: http://irep.iium.edu.my/105436/7/105436%20Determining%20Service%20Quality%20Indicators.pdf; http://irep.iium.edu.my/105436/8/105436%20Determining%20Service%20Quality%20Indicators_SCOPUS.pdf; http://irep.iium.edu.my/105436/; https://www.mdpi.com/2071-1050/15/8/6643

International student mobility has become an effective global strategy for tertiary institutions’ economic growth, revenue, and diversity. This study aimed to provide service quality indicators that can be used to improve international student mobility services in Malaysian public universities. The...